How studio plans and tickets work

Subscription

You subscribe, send requests, and get billed for the time tracked on those tickets. It is not a block of hours that expires, and it is not an estimate that gets rewritten at the end. The log is the invoice. Scope can move: the next request can replace the one you thought you wanted.

This fits Shopify, WordPress, Webflow, and Nuxt work that keeps coming — a section, a fix, a page, a proof.

Fixed rate

A fixed rate is a written scope, one price, and a delivery date. Nothing is timed against you. If the scope changes, the scope and the price are updated before the extra work starts. This fits a job you can describe up front: a landing page, a theme, a migration, a print piece, an identity.

The ticket

Either plan starts the same way. You describe the work. It becomes a ticket with a title, a scope, and a status. Files and proofs stay on that ticket instead of in an email thread.

Clients who already have access use the client tools — the dashboard for tickets, files, and requests. If you do not have access yet, start at plans or contact and say whether you want a subscription or a fixed rate.